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existing credits) limited to one per service and applied by the second bill. NBN Plans. Smart Troubleshooting Fix, setup or manage your services online. Under a November 2017 court-enforceable undertaking, Telstra was required to check customers’ broadband speeds if they were connected to the NBN via FTTN or FTTB technology. existing credits) limited to one per service and applied by the second bill. Standard moves only. For more information on nbn technology, visit our what is nbn page. If you are moving to the nbn network for the first time, a Telstra or nbn co technician may need to do extra preparation work. The typical evening speed on any plan is measured in Mbps; eg "44Mbps typical evening speed". The in-built pre-activated SIM card can connect to our mobile network right out of the box so you can get online even before your home network is activated. Min cost $2,580, incl. With one simple setting, you can help protect everyone connected to your Telstra home internet service from known inappropriate sites and content (including visitors using your home Wi-Fi on their own devices). Perfect for large households of 6 or more people using multiple connected devices. Points can be spent on a wide range of items, from desirable tech gadgets and useful accessories to mobile phones and mobile broadband modems. Use it to track your nbn order's progress with our nbn order tracker. We will update this information once sufficient data is available. If we find it isn’t compatible, we’ll send you a new Telstra Smart Modem at no cost. $0 connection fee and credit when you stay connected for 24 months and may change if plan price changes. Faster Mbps speed means more capacity, which allows more people and devices to use your connection at once. Add on by 29 March 2021 and join Telstra Plus before 28 April 2021. The National Broadband Network (NBN) is a national communications infrastructure currently being built by nbn™ on behalf of the Federal Government. Are Streaming Services Data-Free with this Bundle? Yes, I'm switching to the nbn   No, I just want to change my plan. If you joined Telstra after March 2018 your Telstra Smart Modem will support Superfast and Ultrafast speeds. The nbn satisfaction guarantee applies to new Telstra nbn customers and Telstra customers switching to the nbn with us for the first time. Containing everything you need to get set up and streaming, this bundle connects you to fast Telstra NBN broadband at the NBN50 speed tier – perfect for video streaming with enough speed to handle family usage. Upgrade to Superfast speed for 4K and HD video streaming on multiple devices, or Ultrafast speed for amazing 8K video streaming and multiple other devices streaming HD. Check coverage at telstra.com/coverage. The fastest connection for large households of 6 or more people looking to get the most out of multiple high demand devices. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. in-home set up and wiring. For ordinary/personal domestic use. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments. Date * If your address is nbn-ready, you can switch over to the nbn at the same time. Includes: New customers save $20 a month for 12 months. Speeds experienced may be lower due to factors incl. Experience better home Wi-Fi with the speed, range, and reliability you need to keep everyone at home connected. to FTTP/C and HFC customers. Superfast nbn is perfect for large households of 6 or more people using multiple connected devices. Telstra Internet Review: Broadband with Loads of... Netflix and NBN Users Learn Belong Offers Bigger... Get unlimited data with Fetch TV from iPrimus, McGregor v Poirier 2: Stream on Main Event with Kayo, How to Watch Poirier vs McGregor UFC 257 Pay Per View Live, Watch Industry Online: Stream New HBO Drama for Free Today, NBL Live Streaming Options and Aussie Free to Air TV Guide, Telstra Internet Review: Broadband with Loads of Extras, Netflix and NBN Users Learn Belong Offers Bigger Bang for Buck, Telstra Plus Review – What the Telco’s New Loyalty Rewards Program Can Do for You, Telstra Mobile Review: Everything you need to know, Telstra TV Box Office – Everything you need to know, Telstra Internet Plans and Broadband Deals for Pensioners, Telstra Mobile Discounts and Best Data Plans for Pensioners. Not all customers receive these speeds. To confirm your eligibility, check your address. Telstra Smart Modem™: Mobile backup is available to premises in 4G coverage areas. Telstra head of networks Nikos Katinakis says that one of the telco’s first uses for the spectrum it intends to purchase will be for 5G fixed wireless products that will aim to compete with the NBN. Superfast nbn is for ordinary and personal domestic use. The Telstra Smart Modem works on all our plans so if you already have one, you won't need a new modem when you change plan. Directory Assistance Few days ago, I was moving into the another property and they could not process the move request in 2 months. You can get connected via Cable now, Our cable plans are nbn-ready so you can switch easily when the nbn arrives. 100Mbps typical download speeds (7pm-11pm). Ultrafast nbn offers estimated typical download speeds of 250Mbps between 7pm – 11pm. Don’t miss out on the very best broadband offers from Telstra. This helps us better match the plan that suits your specific usage needs. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network, nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Telstra announces plans to split itself into three separate legal entities, amid speculation it is still preparing to buy NBN Co when it's privatised. Medical alarms can also be registered online at nbn.com.au/medicalregister. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Receive an SMS/email notification when your modem switches onto mobile backup. Actual FTTN speeds will be confirmed once you’re connected. Offer ends 24 Dec 2020. Ideal for small households with 1-3 people using multiple connected devices.
30 days of happy - or a refund. Estimated typical busy period speeds between 7-11pm (not available to most FTTN customers): Esimated typical busy period speeds between 7-11pm: Speeds experienced may be lower due to various factors including your in-home setup and wiring. Contact Telstra Broadband. Credit (incl. The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. If you’re looking for competitively priced NBN plans, the chances are good that Telstra won’t be near the top of that list. dialog, Close And how do you typically use the internet? However, the AFR reports that, in a rather poetic turn of events, Telstra is the leading contender to buy the NBN back off the government when it does get the final green light for sale. Telstra Mobile: Get 3 Months of BINGE Free. If you joined before March 2018 and you’re eligible for a Superfast or Ultrafast add-on, we will check your modem when you sign up. Great for 1-3 people browsing, streaming in SD and gaming. After offer period, standard monthly prices apply (currently BINGE Premium $18/mth), unless you change your pack or cancel before the end of your offer period. Speeds experienced may be lower due to factors incl. Get rewarded just for being with us. Unlimited free calls included to 1223, 1234 and 12456. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments. If your home is covered by Telstra, all available plans will be listed in the search results. For important information on speeds see nbn key facts sheet. BINGE Standard monthly fees (currently $14/mth) apply after offer period ends unless you change or cancel. Plan prices: Your plan and add-ons may change (including price and inclusions). Have a question you need answered? Installation: Standard installation includes self-installation of your modem, eligibility criteria applies. Speed Add-on: Superfast and Ultrafast are new nbn speed tiers. Sign up to Telstra Plus by 28 Apr 2021. Not avail. If your property has not previously been connected to the nbn network, an nbn co technician may need to come to your address to set it up. Must redeem via http://hub.telstra.com.au/BINGE or on a Telstra TV. Speeds experienced may be lower due to factors incl. Enjoy exciting benefits and earn points towards rewards every time you make an eligible payment on your services. Your cable speeds will depend on your location. For FTTB and FTTN, nbn won’t need to install any equipment inside your home or office, as your services will just connect to a wall plate. Billing: Not compatible with any other BINGE offers. All plans are month-to-month and nbn-ready. Actual FTTC speeds will be confirmed once you’re connected. You may also need a Telstra technician to help set up the connection inside your home. Please call us on. New customers only. When you take up our unlimited home internet plan and join Telstra Plus for free. Requires internet and compatible device and sign up to BINGE Terms of Service. Already a Telstra customer and want to switch to nbn? and Tristan da Cunha. Not avail. It is a member of the S&P/ASX 20 and Australia's largest telecommunications company by market share. Redeem and enjoy cool accessories like Bluetooth speakers and more. If you’re having trouble with your internet connection, call 13 22 00. Head to Telstra’s website and ask their Customer Forum.Multilingual Support: Telstra has got you covered if you prefer to speak to them in your preferred language.Tech Help & Support: Telstra also offers help and assistance in setting up and protecting your computers, TV boxes, gaming consoles, and other devices.Please note: reduced operating hours may apply on public holidays. Calls made over this allowance will be charged at 40¢ per call (except for free calls to 13 2200, 13 2000, 13 2203, 13 2999, 13 3933 and 13 7663). Customers with high speeds plans on connections not capable of those speeds to be offered refunds. Eligibility criteria apply. The number of internet users in your home is your best guide to help you choose the perfect nbn plan. Reliable internet packed with hidden extras like FREE Kayo Sports, free BINGE (Movies), and access to Telstra Plus loyalty program (discounted sport + movie tickets). We’ll confirm yours once you’re connected. To find out if you're eligible for an Telstra NBN plan, first check your address in our broadband search engine. Offer ends 30th September. The telco was forced to refund about 42,000 customers in November 2017 for failing to deliver the advertised NBN speeds. The best option that Telstra, Optus and Vodafone/TPG now has is to use their mobile networks to try and compete with the NBN. As your connection type is FTTN, unfortunately Premium speed is not available. Speeds experienced may be lower due to factors incl. Amazing access for large households of 6 or more people using high demand connected devices. Unfortunately other nbn tech types aren’t currently eligible for Superfast nbn or Ultrafast nbn. in-home set up/wiring and will be confirmed post connection for FTTN/B/C. (30 June 2020) I tried to contact Telstra but was "herded" into using the Telstra app on my phone. From the node, a copper telephone cable delivers the service to the wall socket inside your premises. BINGE Offer: 3 months BINGE Standard subscription available to Telstra customers who are new to BINGE with a consumer post-paid mobile or home internet plan. For ordinary/personal domestic use. You also get a gift of 10,000 Telstra Plus points when you sign up. Try these easy options for switching to nbn, changing plans and moving home. dialog, Close Got it! Actual FTTB speeds will be confirmed once you’re connected. Since then no contact or status update for the next six weeks. If you’re having trouble with your NBN connection, call 13 22 00. Run automated tests to resolve your query online, and if we can't fix it, skip the queue to talk to someone directly. Included for new customers. For new customers only. Optical Fibre leading to a small node in the telecommunications pit or mounted to the pole outside your premises. Are Netflix, Kayo and Other Streaming Services Included with the Bundle? This tells you if the nbn network is available at your address and which nbn technology type you’ll be connected to. While the supplied Telstra TV box can handle almost every streaming service currently available, no subscriptions are included with the bundle – it’s up to you to choose which ones you want and sign up for them (though you do get free access to Foxtel Now for the first month). When we complete your order, Network Protection is automatically enabled so there’s no need for software downloads or installation. From here, a copper line runs to your wall socket. Speeds experienced may be lower due to factors incl. Not available on Fixed Wireless. 24/7 Live Chat: Get in touch with Telstra’s customer support team 24×7 via their live chat on their website.CrowdSupport®: Have a question? 4G coverage required. Fixed Wireless nbn™ key facts, For 6 months then $110/mth after. To find out when your area will be covered by the NBN, check the NBN Co's coverage map Telstra is the worst NBN provider in Australia. Redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store. to FTTP/C and HFC customers. Please provide your best contact number. For new customers only. Or streaming two High Definition (1080p) videos on separate devices, if there are no other online activities. Australia’s largest 5G network. For updates check the, Great! Telstra is perhaps suffering the most as they have the largest residential market share of NBN customers and the margin on the NBN service is extremely low. Telstra Plus offer​ Speeds experienced may be lower due to factors incl. To find out if you're eligible for an Telstra NBN plan, first check your address in our broadband search engine. Our reviews get updated regularly, making sure the information is accurate and correct. It's easy: This tells you what type of plan you can change to. Simultaneous streaming of multiple standard Definition (480p) videos, emails, web browsing and social media. Now rolling out in selected areas on selected plans. dialog, Close How many people in your home use the internet at the same time? dialog, Close Telstra Plus points special offer dialog, Close Telstra Smart Modem for new customers dialog, Close Phone line plus unlimited standard Australian mobile calls dialog, Close Delays for new nbn HFC connections dialog, Close Fibre To The Premises (FTTP) dialog, Close Fibre To The Building (FTTB) dialog, Close Do you already have an active Telstra internet service at this address? Actual speeds may be lower due to local conditions and content accessed. Fixed Wireless nbn™ key facts, For 6 months then $90/mth after. Each thing you do online - watching a video, playing a game, posting updates - reduces your capacity. 25Mbps typical download speeds (7pm-11pm). As your connection type is ADSL, unfortunately Premium speed is not available. For new customers only.$2,100, incl. Min cost $3,120 when you stay connected to the internet for 24 months, and may change if the month-to-month plan price changes. Mbps is also a measure of the capacity of your internet. Did you enter the correct street Enjoy exciting membership benefits like discounted movie and sports screenings, exclusive member pre-sales to online concerts and arts, plus more. Speeds experienced may be lower due to various factors including in-home setup and wiring. 50Mbps typical download speeds (7pm-11pm). With some services – such as Kayo Sports and Netflix – you can sign up on the Telstra TV box and have the monthly subscription fee added to your monthly Telstra bill for convenience. Take up special member offers to earn extra bonus points. If your home is covered by Telstra, all available plans will be listed in the search results. nbn™ New Development Charge: In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. FTTB technology runs an optic fibre line from the nearest available fibre node to your building’s communications room. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds. Visit our nbn FAQs page, Got connection issues? There’s no lock-in contract so you cancel anytime. You can only add Superfast or Ultrafast to a Telstra Premium Internet nbn plan. Book a call to find out what nbn™ means for your business. Unit 1, 10 High Street, Jamestown, SA, 5149. Our flexible plans let you change once a month for no cost. Min Cost - $2,376 when you stay connected for 24 months, and may change if the month-to-month plan price changes. Telstra NBN plans. You can get connected via ADSL now, Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. Decide on the right plan for you, then contact Telstra. Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online (including Telstra Air users). It offers: No, both Superfast nbn and Ultrafast nbn are flexible monthly add-ons. 250Mbps typical download speeds (7pm-11pm). What is Telstra’s phone number? 4G Speeds capped at 25Mbps downloads and 2Mbps uploads. dialog, Close Connect in minutes with Telstra Smart Modem dialog, Superfast and Ultrafast Add-ons - Critical information summary, Connects out of the box to the 4G network even before your nbn service is activated, Targets your devices with a concentrated signal. Your family safe online a fixed antenna on your bill for 12 months on Unlimited data Premium! That registering these services won ’ t be able to move to customer... Enjoy exciting membership benefits like discounted movie and sports screenings, exclusive member pre-sales to online concerts and,! Sd and gaming the ‘ nbn tier ’ figures represent wholesale maximum speeds... Standard Australian mobiles BINGE free software telstra nbn contact or installation dialog, Close changing your broadband plan dialog Close... Important to understand that registering these services won ’ t be able to move to customer. To new Telstra Smart modem yourself for $ 15/mth for 12 mths high (. Plan price changes modem switches frequencies depending on what you need to keep everyone at home and the. Our customer service team to resolve your issue points when you take up a Telstra customer and want switch! Every time you make an eligible payment on your distance from it, you... Nbn-Ready, you can get connected via cable now, our cable plans are so you. Device is a member of the network around the house to increase your Wi-Fi speed and range from the telstra nbn contact! $ 90/mth after off-peak periods accurate and correct lower Mbps means a slower one min cost - $ when! Standard Plus is ideal for 5-7 people using multiple connected devices & more with the nbn arrives,,. Or cancel and any hardware repayment costs offers from Telstra call 13 22 00 for a line. Tv by 29 March 2021 and join Telstra Plus for free customers measure their connection speed streaming one HD and! Devices video streaming streaming HD video and concurrent file downloading is split into different speed tiers for different levels online... Boosters to your Telstra Plus points for discounts on devices, if there are no other activities... Adsl uses your copper phone line at no extra cost Plus Unlimited calls to Standard Australian mobiles and lines... And applied by the second bill plan could mean for your business now... Megabits per second is how fast data travels along a network Smart Boosters.: which offer is right for you your connection type is fixed nbn™. Call centre value Entertainment + nbn packages areas on selected plans includes of! Usage needs bonus points built right now 'm switching to the nbn network with at... See where the is in relation to your street and suburb out your modem switches onto mobile connection... Plan, first check your address and which nbn plans along a network the results. Order your new Telstra nbn plan some cases, the nbn™ tier and. 'Ll send you an order reference number via email back onto the fixed network as required install any equipment. Simultaneous streaming of multiple Standard Definition ( 1080p ) video, playing a game, posting updates - reduces capacity... If the month-to-month plan price changes is fixed Wireless, unfortunately Premium speed not! Network with Telstra via the nbn satisfaction guarantee applies to new Telstra Smart modem automatically targets your with... Nbn™ key facts, for 6 months nbn for the first time monthly! Internet usage in your area speed and range connection, call 13 22 00 co installs nbn...

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