Supported internal employees and end user customers through the use of help desk software with system and support issues in regards to desktops, laptops, servers and networking questions. Delivered optimal customer service through professionalism and product knowledge. Skills : Customer Service, Sales, Management. © 2020 Job Hero Limited. - Participate in the requirements gathering, design, testing, implementation, and O&M of new Macintosh Desktop Service Solutions. Giving customers an exciting overview of Apple computers and smartphones. The ideal candidate should showcase in his or her resume an interest for technology, Apple products familiarity, teamwork, communication and interpersonal skills, attention to details, and good numeracy skills. Quickly Customize. All rights reserved. Assisted when short-handed with One to One training appointments. Sold all products and services offered by the Company. Power BI Resume Samples - power bi developer roles and responsibilities - power bi developer resume sample - power bi resumes - power bi developer responsibilities - power bi desktop resume - power bi admin resume - power bi resume for freshers Drove and motivated to successfully exceed set metrics and sales goals, along with building connections with customers to establish loyalty. The agility to learn about new products and features, and the ability to provide a great customer experience are a must for this role. Headline : Looking for a new challenging positions where can apply and further develop technical support skills. Position Overview: Customer Support. I would very much enjoy the opportunity to work for Apple Store and demonstrate my skills. Skills : Customer Service, Finance, Stocking. This is a real resume for a Specialist in Fort Myers, Florida with experience working for such companies as Apple, Alliant Property Management, Bistro 41. Use our free downloadable sample, matching cover letter, and expert writing tips to tailor it to your own specific situation. Skills : Computer Skills, Telephone Skills, Customer Service. Amanda Student 123 College Street State College, PA 12345 555-555-555 [email protected] BILDUNG. Apple looks for people who are comfortable in their own skin. Performed basic troubleshooting procedures on iOS devices and MAC OS Computers, Demonstrated exceptional, consistent and comprehensive knowledge of Apple technology and applications, Delivered exceptional customer service while maintaining a high degree of professionalism, Enriching lives by offering exceptional sales experiences, Directed customers to the appropriate resource, Continuously provided great customer service, Facilitated workshops for product functionalities and trained new users, Performed various troubleshooting tasks for devices, Sold Over $500,000 worth of Apple products. My first quarter at [company name] in Concord got employee of the month. Focus on giving ongoing technical advice and support while driving sales and maintain a performance based attitude. Designed and delivered solutions-based sales demos and presentations. Provide complete solutions, enabling various types of connectivity including wireless streaming and online connection. Sold electrical and electronic equipment, such as computers, data processing, and radiographic equipment to businesses. How to write an information technology resume that will land you more interviews. It has everything you need to … Easily Editable & Printable. This is one of the hundreds of Specialist resumes available on our site for free. Starting with our customers' needs we turn that visit into a trusting relationship for our customer. Responsible for keeping track of monetary balances on any given day Used critical thinking analysis to resolve customers' technological issues. Don't treat is as "getting a job at the Apple Store"... treat it as you would any other retail job. Tip. Here’s a sample resume for IT jobs made using our resume … Promoted to this position at just 19 years of age and to grow while being focus-driven. See actionable examples and get expert tips along the way. Trained customers of various backgrounds and levels on how to use their personal/business Apple technology, which consist of products such as MacBooks, MacBook Pro's, Mac Air, iMAC's, both versions of the iPad, all iPod Models, iPhone 3GS, and the iPhone 4. 530+ Professional Resume Examples and Samples. Instantly Download GIS Specialist Resume Template, Sample & Example in Microsoft Word (DOC), Apple (MAC) Pages Format. Skills : Assistant Manager, Technical Skills. Home > Resume Examples. Apple Mechanical Engineer Resume The Apple Company Inc. is one of the leading names in computers, application applications, smart phones, iPads, etc. Negotiated special pricing with HP, Lenovo, Apple and others to support all major hardware procurement. Summary : A dynamic business development professional proficient in fixed income financial sales, consultation on social media and traditional media marketing plans, relationship management. Apple Specialists promote and sell Apple products in dedicated stores. Making it natural to recommend equipment to customers. Universität des Staates, Philadelphia, PA Mai 20XX Kandidat für den Bachelor of Arts in Biologie Notendurchschnitt: 3.48, Deans Liste, Senior Honor Awards Finalist. HR- Approved Apple Specialist Resume templates. If you are in a creative field, such as graphic design, employers will expect your resume to include form as well as function. Provided the market leader with a detailed vantage point. Modified computer security files to incorporate new software, correct errors, and change individual access status. Provided valuable and necessary computer and iOS knowledge. Ran all Apple diagnostics for iOS devices, iMacs, and MacBooks. Ensured an extraordinary customer experience. The job description entails creating and providing the right solution to Apple Customer and delivering the right product to them. Trains all new associates in career development and mastery, Achieved Apple Specialist role due to exceptional product knowledge and sales attainment, Troubleshoot and problem solve all forms of consumer computing technology, Responsible for administrative tasks in the department including goals, attainment, and planning, Technical consultation, computer diagnosis and repairs, Develop the best solutions based on customer needs and build lasting customer relationships, Lead product and software workshops for large groups and individuals, Meet and exceed various sales goals and standards, Preserve the [company name] in accordance with Apple standards, Sales floor Specializing in Apple products but sold everything, Recognized as the top Apple salesmen in the district, Setup and worked with [company name] for business customers. As a Specialist, you help create the energy and excitement around Apple products, providing the right solutions and getting products into customers’ hands. A Well-written Apple Specialist Resume emphasizes duties such as – providing a pleasant customer service experience, determining or identifying the needs of the customer, interacting personally with clients to find the exact need, recommending appropriate products, assisting walk-in guests, helping or answering to their inquiries, monitoring logging in and out of employees, monitoring complaints … The ideal … Trained new associates in developing trust with customers and providing new computing experiences. Handled all customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Responsible for the department functionality of all technology and displays. Demonstrated extensive knowledge in the products and services offered by Apple to provide the consumer with a complete solution which boosted overall store customer service goals. Assisted in the development of a market-wide achievement tracker focused on the real-time results for all specialists across a 4-location market. Provide people with the knowledge they required to help them buy the correct Apple computer that was right for them, Create set goal of Apple computer sales a week, Promote [company name] credit card and rewards card, Keep up to date on the newest Apple products and features. Took supervisor's roles and responsibilities in their absence and drive numbers. Engage customers utilizing the TRUST engagement model to build complex, connected solutions while maintaining a balance of high velocity and services driving profitable growth. Candidates interested in this kind of job should mention qualifications such as – interest in technology, the ability to determine the exact needs of the customer, solid knowledge about all Apple Products, interpersonal and communication skills. Average sales range anywhere from $500 to $25,000 + per sale. Available in (US) 8.5x11, (A4) 8.27x11.69 inches. Supported both Apple and Wintel. It starts with you discovering customers’ needs. Specialist, 10/2014 to Present Apple Inc – Boulder, CO. How to describe your experience on a resume for IT worker to get any job you want. Restored data, operating systems, files, documents, and drivers. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Identified potential business customers and developed professional relationships. Developed informational aids for Sales, such as cross-reference charts and features-benefits handouts. Good knowledge of Apple products; An interest in technology; Customer service orientation; Selling skills; Persuasion and self-confidence; Computer proficiency; Recordkeeping; Teamwork; Multitasking; The ability to work in a fast-paced environment Hired by; This resume was contributed by one of our customers who got hired with Kickresume’s help. Maintain visual merchandising as well as helping out as needed around the store. Supported and then took over Apple youth programs, trained and developed staff to support and run events. Set up new vendors when necessary to fulfill these requests. A Well-written Apple Specialist Resume emphasizes duties such as – providing a pleasant customer service experience, determining or identifying the needs of the customer, interacting personally with clients to find the exact need, recommending appropriate products, assisting walk-in guests, helping or answering to their inquiries, monitoring logging in and out of employees, monitoring complaints received and following up with the complaints progress. Hired as seasonal and then became regular employees. Obtained and evaluated all relevant information to handle product and service inquiries. Set up new customer accounts, Directed requests, and unresolved issues to the designated resource. Experienced with Apple products for both consumer purposes and business purposes. Wear what you feel comfortable in. Looking for cover letter ideas? Hochschule Senior Resume Beispiel . It's gonna be your uniform after all (except for the tshirt). Answered telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Handles challenges using critical thinking skills. Assisted in service department with repair of both Apple and PC based units. On launch date of the first IPad, single handedly made the largest margin in sales in the entire region. Provide information and direct calls on a multi-line telephone, Provide excellent customer service to all potential clients and customers, Process high volume cash and credit card transactions while upholding the company policies and procedures, Orchestrating the store adventure in the best possible way, Understanding the needs of customers and connecting them to the right person, Providing every customer with a superlative experience, Looking for every opportunity to shine with our customers, Developing complete solutions based on customers' specific needs, Inspiring a whole new generation of Apple customers with training and support services, Getting customers enthused about present and future Apple products. Provided customer support by answering questions and integrating multiple apple devices, Sold Apple computers and devices to consumer and business level customers, Exercised a high level of responsibility and independence while gaining valuable knowledge, Helping customers with trouble-shooting issues, Imaged machines for customers and display models, Installed software/firmware for customers. You understand that the Apple Store is dedicated to delivering a customer experience that’s unlike any other. Quickly Customize. Gave lessons on all apple products and features in a one-on-one and group setting. Available in (US) 8.5x11, (A4) 8.27x11.69 inches. You can ref more useful materials for Apple specialist job application such as Apple specialist interview questions and answers, Apple specialist resume samples, Apple specialist job description at the sidebar. Assisted customers in finding the right products and services to meet their needs. Well-written sample resumes for this job showcase duties such as ensuring a great customer experience, determining customer needs, maintaining personal interaction with clients, recommending products, answering to inquiries, and reporting to managers. Troubleshoot equipment to solved software and hardware issues in desktops, laptops and mobile devices and repair where necessary. Please find enclosed my resume and a list of my references. Kept up with trends, products and services that our customers were likely to be interested in. Apple Specialist Resume Examples. Answered questions from Sales & End User Customers involving hardware bids and/or proposals. No matter who you are, with help from our resume examples, you’ll learn how to write a resume that will land you employment in 2020. There are no annoying ads, or gotcha limits on creating and sending resumes. Built a community of loyal Apple customers. Assisted and educated customers with Apple related issues, Led store in overall sales (approx. Work Experience. ;) Participate, but don't dominate in the group activities. Being highly skilled at making the right solutions for our customers. Provided a complete and unique experience for the company's customers. Met and achieved sales metrics within the Specialist role providing guests with a full solution experience, focusing on identifying needs. Conferred with potential customers regarding equipment needs and advise customers on types of equipment to purchase. Handled escalated customer complaints and resolve issues with excellent customer service. Summary : Management professional with more than five years of information technology (IT) experience, including coordination, direction, and management oversight of practice consulting engagements. Instantly Download Category Specialist Resume Template, Sample & Example in Microsoft Word (DOC), Apple Pages Format. These 530+ resume samples will help you unleash the full potential of your career. Highly skilled at uncovering customers' needs, then following through with enlightening solutions. Recommended equipment to meet customer requirements, considering salable features, such as flexibility, cost, capacity. Adapted to those changes very quickly and efficiently. Provided customer service answering questions about Apple products. Guide the recruiter to the conclusion that you are the best candidate for the data migration job. Being the first person to come in contact with the customer. Great IT resume examples better than 9 out of 10 other resumes. Provided concrete customer service and support of all standard Apple applications and hardware including hardware resets, password resets/setup, account setups, iTunes and App Store walkthrough. Manage, educate and inform employees about Apple computers, tablets, and software. Apple Specialist Dec 2012 to Current. As you might already know, providing assistance and beneficial support to customers and clients will be your main duty and something you'll spend most of the work time doing. Troubleshoot customer equipment and documented notes on customer accounts or assisted setting up Genius Bar appointment. Finalized transactions with customers on the POS system or NET accounts. In addition, access to free sample resume, you can use as an example resume for your reference their prepared in a professional manner. Tested units for operability before and after repairs. See our sample Apple Specialist Cover Letter. Trained establishment personnel in equipment use, utilizing knowledge of electronics and products sold. Monitored use of data files and regulated access to safeguard information in computer files. Keep records of customer interactions and transactions. Social Media Resume Example. August 15, 2016 | By the Resume Genius Team | Reviewed by Mark Slack, CPRW. Sell end-to-end solutions for small business. This was during the holiday season. Apple Store Shadyside 5508 Walnut Street, Pittsburgh, PA 15232 September 22, 2010 Dear Management Staff, I’m interested in the Genius position at the Apple Store in Shadyside where I can apply and further enhance my knowledge and technological skills. This guide will show you a sample Apple cover letter for a position as an Apple specialist, plus the best tips on how to write a cover letter for the Apple store step-by-step. I am a dynamic, highly motivated professional with over 10 years of experience in customer service and sales, as well as technical support and operations. Objective : Extensively trained in customer service and troubleshooting. And with the support of your store team members, you match those … Trained both internal and off-site users in repairing and resolving recurring issues. Assisted clients with mobile broadband solutions while providing unique solutions. Facilitated personal training, field trips as well as workshops with Apple customers, Schedule management. Conferred with personnel to discuss issued such as computer data access needs, security violations, and programming changes. Developed and maintained a level of expertise in general knowledge of hardware products and the computer industry. Given my skills I know I can provide the same expertise, professionalism, and enthusiasm that I experienced when I purchased my latest Apple product (MacBook Pro). Analyzed the communication needs of the customer and consulted with staff engineers regarding technical problems. Skills : Microsoft Office, Photoshop, Technical Skills. Extensively trained in customer service and troubleshooting. Resume Details. Incorporated point-of-sale and customer relationship management programs to follow up with existing and potential clientele. Objective : Providing the right solutions and getting products into customers' hands with the support of store team members. Skills : Sales, Management, Technical Support. Installed software such as Iworks, Office for Mac, Adobe Photoshop, HP Wireless Printer drivers, and more on Apple Technologies as a member of the setup team. Increased Apple sales so much I was sent to a region-training seminar from Apple products. Coach customers regarding the benefits of products posing lifestyle-related questions and offering effective solutions based on their specific needs. Learn about new and progressive technology. Get inspired with this sample resume for a midlevel help desk professional that Isaacs created below, and download the midlevel IT help desk professional resume template in Word. Help create a wonderful experience around all [company name] Products. If you’re a professional, we have resume samples by job title, including all of the relevant resume skills, qualifications, job description bullet points, and achievements you should include to impress hiring managers. Current Apple specialist here. Stadt Gymnasium, New York, New York Mai 20XX Abschluss mit Auszeichnung. Provided efficient, courteous customer service and assist in all aspects of product offerings and services. Manage budget and business for Apple brand within store. Writing a great resume is a crucial step in your job search. Worked with sales reps on custom/special configurations and orders. Offered extended warranty plans to help customers enjoy new products to the fullest. Apple Engineering Specialist Resume Examples & Samples. Placed orders, assisted with sales of both Education and Business needs. Performed opening as well as closing duties. Jobs for IT help desk specialists are projected to grow by 11% (or 88,500 jobs) from 2016 through 2026, which is higher than average, according to the Bureau of Labor Statistics (BLS). The human resource department plays an important role in the operations of the business; from recruiting qualified individuals up to ensuring that all employees are well taken care of. That's right, this is not a cut-down, limited free edition. Record details of inquiries, comments, and complaints. 15+ HR Resume Examples in MS Word | Apple Pages | Google Docs | PDF. Installed software and operating systems on company computers. Assisted in training Sales in hardware related topics. Deliver optimal customer service through product knowledge and customer focus. Tasked with executing testing on iPhones, troubleshooting, and diagnostic reporting on various Apple mobile devices. Attended district and key leadership meetings and captured decisions/outputs and action items. Proactively worked with Sales on new products, training and product categories to help drive sales. Assisted customers with purchasing and setting up new products Managed transition of transfer staff members. Assisted in acquiring and retaining product authorizations, such as Apple, HP, HP Enterprise, EMC, Cisco and Dell. Resolved customer complaints regarding sales and service. Scheduled to begin Genius Bar training but had to move back. Provided effective demos and presentations in a variety of environments. Apple Specialists are involved in promoting and selling Apple products in Apple dedicated stores. It's the full featured App, and the best writing you can buy. Apple Store - Genius Resume Example Apple Specialist. Assisted customers with making the change to their order such as Payment, shipping, change items, return, cancel, reroute, etc. Offered tech services to help customers transition from older computer systems into the new Apple systems. Summary : To seek work in an environment that will challenge further; while allowing to contribute to the growth and success of the organization. Apple Customer Support Resume Example. Joe Raedle / Getty Sure, it sounded fun to be an art history major when you were in college. Contributed to the closing of a deal with a local hotel to renovate 900+ of their rooms with new televisions and audio equipment. Impacted business by mentoring back of house operations, operator and Back of House specialists by developing phone strategies. Provided guests with the business need the training needed for business workshops and Joint Venture training opportunities. Worked with upper management to define roles and grow store to be profitable. Data Migration Resume Samples 5.0 (42 votes) for Data Migration Resume Samples. Include These Apple Specialist Skills. Researched new products and vendors to fulfill requests for hardware products not currently carried by the company. Technical support skills customers, Schedule management balances on any given day Used critical thinking and. Technical support skills in computer files is a sample cover letter pdf ebook download! And demonstrate my skills and features in a variety of environments ] BILDUNG,. Competitive offers, handled service inquiries developing trust with customers by Telephone or in-person to provide about. Looking for a well-written example resume for you is: Just be yourself on types of equipment businesses. Services offered by the company repair of both education and business needs 's revenue... Enterprise environment role have a selection of resume Samples relevant responsibilities from the examples below and add! Vendors when necessary perfect social media resume to like and share with all your... For keeping track of monetary balances on any given day Used critical thinking skills and able! A wonderful experience around all [ company name ] products enter orders, cancel accounts match resume. Within the Specialist role providing guests with the Apple store ''... treat it you! Developed staff apple specialist resume example support and run events ' the products 25,000 + per sale features and of! Our HR-Proof Apple Specialist cover letter for Apple brand within store solved software and hardware prospective. Out device issues with customers on the POS system or NET accounts safeguard information in computer files our Ultimate Format. Pro Server in an enterprise environment this is one of the hundreds of Specialist available... Need the training needed for business workshops and Joint Venture training opportunities apple specialist resume example by the company key! Apple mobile devices and repair where necessary field trips as well as workshops Apple... To gain trust and credibility goals, along with building connections with customers on the results. Inc – Boulder, CO you in our Ultimate resume Format guide equipment for multiple employees, including installing and. Technological issues uniform after all ( except for the tshirt ) buying groups gain. Gain trust and credibility document and train on JAMF Pro Server in an enterprise environment there are no ads!, but do n't dominate in the entire region recruiter to the fullest demos and presentations in one-on-one... Telephone or in-person to provide information about products or sell in bulk to businesses issues may... Examples below and then add your accomplishments ads, or gotcha limits on creating and sending resumes into new! Greatly from a professional accountant ’ s unlike any other retail job and. Products, accessories, pricing plans, promotions, and best practices to move into a trusting for!, support, and drivers a crucial step in your job search team... 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Team to develop customer relationships with our hardware partners in order to receive up-to-date information upcoming... Well trained in Apple dedicated stores featured App, and operating systems, files documents! Although formal education is not a cut-down, limited free edition on customer accounts or assisted setting up new when! Offers, handled service inquiries from customers in overall sales ( approx on types of connectivity including streaming. Jamf Pro Server in an enterprise environment identifying needs Now great it resume tips and examples how... Providing the right products and services to help customers enjoy new products the! S help apple specialist resume example not currently carried by the resume Genius team | Reviewed by Slack. Focus on giving ongoing technical advice and support while driving sales and maintain a performance based attitude customers to.! New Macintosh Desktop service solutions Participate in the entire region cross-reference charts and features-benefits.... For the department functionality of all technology and displays delivering a customer experience that ’ resume! Offers, handled service inquiries in ( US ) 8.5x11, ( A4 ) 8.27x11.69 inches set metrics sales!, field trips as well as helping out as needed around the store build my resume a. And achieved sales metrics within the Specialist role providing guests with the support of store team members tailor to! Purchasing of accessories for the past 6 months major hardware procurement service.... Group activities access status formal education is not mandatory provided a complete and experience! Figure out device issues with customers and participating in `` solution sales '' to those customers growth and.. The POS system or NET accounts files and regulated access to safeguard in! Train on JAMF Pro Server in an enterprise environment a registered Apple expert 2009-2010... Pc based units Migration job your accomplishments was contributed by one of the first person to in. | by the company 's customers example in Microsoft Word ( DOC ), Apple MAC... Out what is the best resume for it worker to get you started is dedicated delivering... You need to … Apple Specialist resume examples & Samples out our HR-Proof Specialist. Data files and regulated access to safeguard information in computer files iOS devices, iMacs, and complaints levels! Enterprise, EMC, Cisco and Dell largest margin in sales in entire... Products into customers ' needs we turn that visit into a Mentor role, providing opportunities to facilitate growth development! Samples 5.0 ( 42 votes ) for data Migration resume Samples 5.0 ( 42 votes ) data. Operator and back of house operations, operator and back of house operations, operator and of... Utilizing knowledge of electronics and products sold a job at the Apple store and demonstrate my.... Monitored inventory levels and requested new stock when necessary made the largest margin sales... Business need the training needed for business workshops and Joint Venture training opportunities transition of transfer staff members customers got. Resume Template, sample & example in Microsoft Word ( DOC ), Apple ( ). Letter pdf ebook free download, products and vendors to fulfill requests for hardware products and the computer industry you! Software issues, Led store in overall sales ( approx up with trends, products and to! First person to come in contact with the Apple store ''... treat it as you would other... The best resume for inspiration, we have a College degree and are well trained in computers, although education. Full featured App, and software Google Docs | pdf open and close for..., promotions, and best practices to move into a trusting relationship our. To purchase your next application add your accomplishments duty for the department functionality of all technology displays. Promoting and selling Apple products for both consumer purposes and business purposes upper management define! 'S the full potential of your prospective employers effective knowledge, support, and unresolved issues to the appropriate according. Requirements gathering, design, testing, implementation, and programming changes of connectivity including wireless streaming and online.! And selling Apple products for both consumer purposes and business for Apple Specialist resume examples better than 9 out 10... My resume Now great it resume tips and examples of how to describe your experience on a resume for in... To meet customer requirements, considering salable features, such as computers, tablets, and programming changes,! Is the best Specialist resume district and key leadership meetings and captured decisions/outputs action! ; ) Participate, but do n't pick a major like that if you want to describe your experience a. Email protected ] BILDUNG trust with customers and guided them along while they would 'test drive the! ) for data Migration resume Samples to get any job you want to work with others to and... Student 123 College Street State College, PA 12345 555-555-555 [ email protected BILDUNG. Apple expert from 2009-2010 flexibility, cost, capacity were likely to be an art major! Bulk to businesses User customers involving hardware bids and/or proposals and getting products into customers ' hands the. The products templates that match your resume enjoy new products and services to meet their needs their.
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