Check the tubes, filter, and inlet valve at the back of the fridge for breaks or leaks. Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Continue to make adjustments until the refrigerator is level. The water dispenser is working fine and i have tried the test button in the ice maker unit and it all works ok except for the ice tray which is not being filled with water. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If you know you won't use your ice maker for a prolonged period of time, turn the ice maker off. 32 hours later no ice has been made. We recommend that the filter is changed every six months to prevent it from being blocked. Several problems can interfere with making ice. Certain ice dispensers built into the freezer compartment of your refrigerator offer the option of crushed or cubed ice. Verify that there is no frost in the freezer or around the bucket. If you notice your ice maker beginning to frost up, there are a few steps to take before you panic. There are also four caster wheels used for moving the refrigerator. Using a spirit level, make sure the refrigerator is level left to right and front to back. The power cord for the icemaker is plugged into the left or back wall of the freezer. More Buying Choices $91.00 (6 new offers) Samsung DA97-05239E Ice Bucket Assembly, 10x5x5, White. Check the ice maker for jammed cubes and clear any ice buildup that you find. Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Sorry, there is insufficient stock for your cart. If the refrigerator has a water dispenser, check for a problem with the filter by doing the following: Repeat this on the other side until the refrigerator is as high as it can go. 4.5 out of â¦ Step-By-Step â Removing The Ice Maker Close the water valve to the refrigerator. But keep in mind, that LG fridges have 2 inlet valves. The suit claims that Samsung knew of the ice maker issues â because the company itself sent out a technical service bulletin â but neglected its responsibility to fix the problem. https://www.samsung.com/us/support/troubleshooting/TSG01109344/. To locate the water filter on your fridge / freezer, refer to the user manual. It was plugged in and set the freezer to 0 degrees. Here is a Samsung page that may assist you with your ice maker issues. 4.6 out of 5 stars 185. If you push both bottom and you are only getting water out and not rise then there is a short in the panel and it is not changing over so that ice â¦ August 28th, 2013. (see image below) If the above troubleshooting steps did not help, service is required. 00. Was it purchased directly from Samsung? Was the filter a Samsung brand filter? If there is no water going to the icemaker in your refrigerator, there are a few things to check. If fewer than 50 cubes are produced, follow the steps below. Common solutions for: My Samsung Refrigerator Ice Maker is not Making Ice 01 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. In the Power Freeze mode both the compressor and the freezer fan run for 10 hours continuously. If you have a water filter in your refrigerator change the filter cartridge. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. If the machine is still making ice but dispensing water instead of the ice you are having an issue with the control panel on the ice maker. If a refrigerator ice maker is not making ice, inspect the water supply. $125.00 $ 125. Instead, it's most likely a mechanical or electrical problem. Inspect the ice button. To reset the ice maker using this switch, remove the ice tray and the cover plate from the front of the ice maker, which you should be able to do by simply pulling it. 2. $100.00 $ 100. If the ice maker is faulty, replace it with new. The ice-making interval will be reduced from 90 minutes to 55 minutes. If you know you won't use your ice maker for a prolonged period of time, turn the ice maker off. If you can pull the sheet out without any resistance the door are not closing properly If you find that the door seal isn't functioning correctly it will need to be repaired or replaced. This website is best viewed using Internet Explorer 11 or higher, the latest version of Chrome or Firefox browsers. If your fridge is plumbed into the mains water supply, follow the steps below. All new Samsung energy efficient washing machines and dryers. samsung refrigerator ice maker in freezer not maki... https://www.samsung.com/us/support/troubleshooting/TSG01109344/, ice maker Samsung refrigerator rf22kredbsr/aa, Four door refrigerator ice maker freezing up and making clicking sound, known issue nation wide, Youtube app on Family Hub cannot play HTML5 Video. A clogged or incorrectly installed water filter will reduce the water flow to the ice maker and dispenser, which will result in small ice cubes, low ice production or decreased water flow. I had a ref. All rights reserved. To adjust the levelling legs, insert a flat-head screwdriver into one of the notches on the side of either levelling leg. There are a few factors that can cause an ice maker to not work. You can check this by running your hand around the edge of the door to see if you can feel any cold air escaping or by placing a sheet of paper into the door, then try to pull it out. It does not matter which one you adjust first. Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for Samsung RF266AEWP/XAA. Only 5 left in stock - order soon. Refrigerator does not make ice No ice Tech Support Specialist: TechExpertTZ , Computer Scientist replied 2 months ago This is the advise from Samsung - that you have to IF Automatic Ice Maker does not work â¢ Allow your refrigerator to operate and cool down for 24 hours (1 full day) before the ice maker starts producing ice. guy suggest replacing the ice maker so I did and still not making ice. Inlet Valve â When the water inlet valve failed, you will not have water as well.In order to check the inlet valve, you just need Multimeter. When the filter is new, the filter light may be blue, yellow, or green, depending on the model. If the refrigerator has a front leg cover, it might help to remove the cover first to access to the levelling legs more easily. To prevent build-ups, dispense ice regularly. - You can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you: https://www.samsung.com/us/support/service/, samsung refrigerator ice maker in freezer not making cubes RF261B, Re: samsung refrigerator ice maker in freezer not making cubes RF261B. There are a few things we can try to get this ice maker back up and running for you. Samsung GE Refrigerator 7 Cube Ice Maker DA97-05422A WR30X10097 Genuine OEM. The levelling legs are located underneath the refrigerator at the front. You should throw away the first three batches of ice cubes that the ice maker produces (approximately 30 cubes) to ensure the ice-maker is making ice from clean water. Freezer temperature must be 0°C for the ice maker to work properly. So, if your RS25H5111SR/AA-0000 refrigerator ice maker is not working, ice maker not producing ice cubes or ice maker stops making ice, the following info will help you identify the problem. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. For easier access to the levelling legs on Side by Side and Four Door models, open both the doors. Samsung Refrigerator Model RS275 ice maker not working properly RS275ACAP/AA. Verify that there is no frost in the freezer or around the bucket. Approximately 10 ours later, there's still no ice made. If your freezer is producing 50 to 90 cubes per day try the following: If you want your freezer to produce more than 120 ice cubes in a day try the following: Please note: If you have just installed your refrigerator it will take 6 to 12 hours for the refrigerator to produce ice. Refrigerator: Ice maker not making ice. When pushing test button, ice seems to break up when dispensing. If there is ice in the bucket, but it's clumped together, tip the ice out into the sink and then replace the container in the freezer to let the ice maker make a new batch of ice. The Ice Off icon Ice maker in freezer not making ice cubes, only drops crushed ice. Press and hold the TEST/FILL button until the ice maker starts to turn/cycle.. - If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. I have a Samsung RS261MDBP that is not making ice. Copyright© 1995-2020 Samsung. In any case, the filter icon on the display panel will let you know when it needs to be replaced. If the ice maker has not been used for a long time or if the freezer temperature is set too low, ice cubes can build-up and cause a blockage. I bought my refrigerator 2 days ago. Make sure the icemaker is plugged in and turned on. Note: This TEST/FILL button will be on the ice maker itself. Report This by Martha McLean. Empty the ice tray and let the unit run for 24 hours. Are you sure to remove this product? If your ice maker has stopped making ice, is low on ice production, or if the ice tray does not fill with water, it may be the time to reset it. Currently, Samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue. There are two legs on the underside of your fridge/freezer for levelling and holding the appliance in place. You can find the water valve where the refrigerator water supply line taps into your house water line. For instructions see your user manual. Without this product, applied coupon or promotion code cannot be redeemed. So, if your RF266AEWP/XAA refrigerator ice maker is not working, ice maker not â¦ Once it has been reset please wait 24 hours for the ice maker to start creating ice again. However, if your doors do not stay open and you would like them to, you can raise the legs slightly in front to slant it backwards slightly. Unfortunately, Samsung allegedly did not offer to repair and replace the ice makers or fridges and instead left it up to consumers to remedy any problems they experienced. Check to see that it can move freely and nothing is blocking it. By ticking this box, I accept Samsung Service Updates, including : There are a number of a different ways of contacting us via Live Chat, Email and more, Speak to one of our dedicated team of experts. If the door is not closing properly, check to make sure that nothing is resting against the back wall of the freezer. Only 3 left in stock - order soon. 4.9 out of 5 stars 46. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. I can hold the reset button inside the freezer and the tray will spin and drop ice than rotate back and fill with water but after all is frozen it will not drop the ice. Make sure that the water valve on the refrigerator water supply line is completely open. If the above troubleshooting steps did not help, service is required. An ice maker typically makes 1 tray of ice every 90 minutes. To remove the front leg cover, remove the screws with a Phillips screwdriver, and then lift it up from the bottom and pull it out. This will raise that side of the refrigerator. If nothing solves your issue, let us know and we can assist further. My ice maker on my Samsung Refrigerator was only giving crushed ice and ice shavings. Keep your both hands on the Ice Bucket and lift the Ice Bucket slightly and pull it out towards you. Make sure that the door seal on the edge of the door is attached properly. If so, take a look at the link below. http://bit.ly/33ipYnO. On most level surfaces, the legs should be lowered enough so the front wheels lift off the floor. After 6 months, the icon will turn red when you need to replace it. The water filter on your fridge / freezer makes sure that your water supply is clean and free from contaminants. Supplying Demand DA97-05422A Refrigerator Ice Maker 7 Cube Fits AP4318629, PS4173396. - If your unit was recently purchased, you can check with your retailer on their return/exchange processes. Unplug the wire harness to the ice maker. Unplug the refrigerator from power. If there is Ice in the bucket, but itâs clumped together; dump the Ice and let the ice maker make new Ice. Slide the ice maker out. If the ice bucket fills in fewer than 10 hours then Power Freeze will stop automatically. The ice maker could be jammed or broken, a dirty water filter or kinked water line could be blocking water flow or the water inlet valve could be clogged or faulty. FREE Shipping. Set the freezer temperature display to a lower setting. As a reminder, the icon will turn purple when it's almost time to change the filter. Icemaker Power and Fill Connections. When resetting doesnât work, the next step is to empty your freezer of its contents and to gather a bunch of towels. If the ice maker in your Samsung French Door Refrigerator stops producing ice, the lever of the ice maker may have gotten stuck. Main valve on the back of the fridge, secondary(for the ice maker) in the left door. Make sure to check the level of the main unit and not the doors (which can be adjusted separately). Ask Your Own Appliance Question To reset the ice maker, make sure that: The water supply is turned ON, and no kinks should be in the lines. Samsung recommends first trying to reset your ice maker, as this might propel the appliance into action to defrost itself.. Samsung refrigerator french door ice maker reset. Most Samsung refrigerator models come with an Ice OFF icon that lights up â¦ Last night I set it -1 degrees and hit the reset button. - If you have an extended warranty you can reach out to them to have service set up. Turn the switch off; then unplug the refrigerator and leave it unplugged for 5 minutes. FREE Shipping. If so, take a look at the link below. Purchased replacement ice maker from you and still having same problem. If your fridge uses a water tank to supply water to the ice maker instead of a mains supply, make sure that it is clean and is full of water. Refrigerators - Icemaker Does Not Fill With Water. Samsung DA97-12317A Refrigerator Ice Maker Assembly Genuine Original Equipment Manufacturer (OEM) Part. Lift the ice container slightly and pull it out towards you. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Ice maker not making ice is the most common symptom for Samsung RF266AEWP/XAA. The lawsuit claims that in July 2015, Samsung issued a technical service bulletin that described many of the issues described in the complaint. How do I fix this, I tried to change water filter and didnt work. Your fridgeâs icemaker may be turned off due to the following: 1. If your refrigerator has a Power Freeze function press the Power Freeze button to speed up the ice-making process. If you find ice inside the ice mold, it means your ice maker is receiving water and the problem likely isn't with the water supply. Make sure the doors are completely closed. You can check your user manual for the exact reset steps. Lift the ice container slightly and pull it out towards you. Samsung fridge-freezers produce about 120 ice cubes per day, which is in line with most manufacturer specifications. Once it's red, change it right away so you can have high-quality water. 00. Don't forget to re-install the front leg cover (if you removed one). Check the ice maker for obvious malfunctions. If there is ice in the bucket, but it's clumped together, tip the ice out into the sink and then replace the container in the freezer to let the ice maker make a new batch of ice. Use the screwdriver as a lever to rotate the levelling leg to the left. Samsung refrigerators are very well known since it is a very reliable company; however, you may come across some issues with your ice maker. Parts for Samsung RS25H5111SR/AA-0000 Cause #1 Water Inlet Valve - 36% of the time To shorten the amount of time the freezer takes to produce a tray of ice set the freezer temperature display to a lower setting. Reset the ice maker. Whether your product is in warranty or out of warranty, we're here to help. If not, I recommend returning the filter is purchasing a Samsung brand filter. It is not the cubed ice selection button on the control panel. Ice maker repair: 4 to 10 hours (Free)In this video I repaired the ice maker in my cousin's Samsung side by side refrigerator. The ice maker can't dispense ice while the door are open. Ice can clump if the ice maker not used very often or you have the temperature of Samsung refrigerator get low. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. The instructions below from DIYers like you make the repair simple and easy. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. Hi, I have a Samsung RSH1FBRS american style fridge. Help us to make recommendations for you by updating your product preferences. If the refrigerator is not level, determine which side is higher, and on that side, rotate the levelling leg to the right and check the level again. All is working fine except that the ice maker has stopped making ice. If it's not frozen, you'll need to replace the electronic water valve on the back of the refrigerator where your water supply line from your house connects to your refrigerator itself. Also make sure to level the refrigerator front to back, as the refrigerator is designed to be levelled and square.